Pinboard.ai
A project manager that actually manages the project.
Solo-founded, solo-built enterprise SaaS that collapses project management, service desk, time tracking, CRM, and reporting into a single workspace — then wires an AI copilot through every module as a working operator. Not a chat window. An agent that creates tasks, logs time, resolves tickets, and summarizes work across the data it already has.
“Jira + Confluence + Monday + a CRM + five Zapier flows is the state of the art in 2025. Teams pay for a dozen tools that barely talk, and every vendor is shoving a chat window into the corner of each one. A chatbot doesn’t remove friction — it adds another thing to open.”
How we cracked it.
One data model, many modules
Tasks, tickets, notes, meetings, contacts, contracts, time entries, and automations all share a single workspace-scoped data model. Cross-module search, cross-module automation, and cross-module AI are possible because nothing is siloed.
AI that takes action
The copilot creates tasks from conversation, logs time against projects, triages support tickets, and answers natural-language queries grounded in the workspace. Actions, not suggestions. The UI is the verb.
Semantic search as a primitive
Every note, ticket, and task is vectorized and searchable. The copilot retrieves across all of it by meaning, not keywords — making 'what did we decide about X in June' a one-line answer.
AI observability, built-in
Conversation analysis, quality ratings, flagging, and fix runs are first-class. The product improves its own accuracy continuously, because operating AI in production requires operating it — not just deploying it.
What’s actually in the box.
Project Management
Tasks, subtasks, checklists, time entries, comments, workboards, analytics.
Service Desk
SLAs, priority matrices, knowledge base, automations, catalog items.
Time Tracking
Timesheets with submission and confirmation, saved views, exports.
Meetings
Meeting series, agenda templates, sections, follow-ups, summarization.
Automations
Trigger-based workflows with connections, versioning, and run history.
Notes
Nested folder notes, per-project and personal, shareable and vectorized.
Reports
Definitions, templates, and an export/generation engine.
Integrations
Provider connections with field mappings, sync, and credential management.
Billing
Subscription billing with seat management, plans, promo codes, and storage packs.
What changed on the ground.
14+
Each production-grade, not a stub.
All
Copilot reaches every module.
Multi-tenant
Workspace-scoped RBAC + audit logging.
Solo
Sole architect, designer, and engineer.